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The Importance of Comprehensive Battery Monitoring in Data Centers

Data centers are the backbone of countless industries, powering everything from streaming services to financial transactions. Ensuring their uninterrupted operation is critical. While cutting-edge servers and advanced cooling systems help significantly, data center maintenance is essential for providing uninterrupted, seamless service to the clients.

A data center in Phoenix, Arizona, had recently upgraded its facilities with state-of-the-art servers and advanced cooling systems. Their new infrastructure was designed to support high-demand clients with data-heavy applications, promising uninterrupted service and top-notch reliability.

However, they faced a critical challenge: repeated incidents of battery failures.

The Challenge: Repeated Battery Failures

The problem began with a sudden failure in the data center's malfunctioning AC (Air Conditioning). It led to a rise in the overall temperature of the data center over a weekend. Since the malfunctioning AC was not addressed on time, the battery temperature also started rising, and it started degrading the batteries, which eventually led to thermal runaway and fire.

The problem began with a sudden failure in the data center's malfunctioning AC (Air Conditioning). It led to a rise in the overall temperature of the data center over a weekend. Since the malfunctioning AC was not addressed on time, the battery temperature also started rising, and it started degrading the batteries, which eventually led to thermal runaway and fire.

The battery temperature rose above 95 degrees due to rising temperature and it was drying the batteries out and degrading the battery life. Since it was a weekend, the rise in the temperature was undetected for some time and the incident led to battery failure, thermal runaway, fire, and a subsequent power outage.

The fire fortunately was detected quickly and contained.

However, the power outage led to service outage that affected thousands of very grumpy customers.

David, the VP of the Data Center Operations was in the middle of this. The phones from angry customers kept ringing. The executives were upset.

David's team took corrective steps, asked the vendors to replace the faulty batteries and restored the operations with countless hours of dedicated battle.

They thought the incident was behind them.

However, the catastrophe struck again in just three weeks!

A sudden voltage fluctuation caused by the overburdened backup system triggered a series of failures and ultimately another nasty outage.

Critical applications of several high-profile clients went offline, leading to service disruptions and very poor customer experience. The compromised batteries couldn't provide the necessary support, causing chaos as the team scrambled to bring the systems back online.

DRaaS

Critical applications of several high-profile clients went offline, leading to service disruptions and very poor customer experience. The compromised batteries couldn't provide the necessary support, causing chaos as the team scrambled to bring the systems back online.

David again was in the middle of all of this trying to restore normalcy and shield his team from the pressure and heat from executives and customers.

The Decisive Moment: Battery Replacement or Prolonged Outage

These repeated incidents put the David, the VP of Operations, under immense pressure. The clients called in panic. The CEO demanded explanations. The data center's reputation was on the line, and David's team worked around the clock to resolve the issue.

They discovered that temperature and voltage fluctuations were the key reasons for premature failures. As a result, they failed to provide backup power during emergencies, leading to the widespread outage.

Facing the grim reality of potential customer attrition and significant financial penalties for downtime, David and the facility manager had to make a crucial decision: order an emergency replacement of all the batteries by spending $3 million additionally or face potential fallout due to outages.

Facing the grim reality of potential customer attrition and significant financial penalties for downtime, David and the facility manager had to make a crucial decision: order an emergency replacement of all the batteries by spending $3 million additionally or face potential fallout due to outages.

After consulting industry colleagues, David reached out to Keyitec.

Keyitec team explained how their battery management solution can save David up to $3 million on replacements and can eliminate the hassle of checking quarterly and replacing batteries every 4 years.

Keyitec further explained how their real-time, active management system not only detects but corrects issues with temperature, voltage, and impedance, thus significantly extending battery life and preventing costly outages.

David was impressed by Keyitec's comprehensive 24x7 monitoring, proactive alerts, and hands-on support, including replacement and installation of malfunctioning batteries.

Implementing Keyitec's Advanced Monitoring

Keyitec's battery monitoring technology continuously monitors battery performance, predicts failures before they occur, and integrates with the data center's existing infrastructure to provide real-time alerts, escalations, and corrective steps.

With Keyitec's advanced battery monitoring system, David's data center in Phoenix could:

  • Get a comprehensive solution that monitors batteries and UPS systems in real-time, receive alerts and escalations, and get faulty batteries replaced —all without adding overhead to their data center.
  • Receive corrective actions promptly if any issues were detected due to fluctuations in voltage, impedance, or temperature.
  • Benefit from 24/7 monitoring of every battery across hundreds of UPS systems in multiple locations, all through a seamless, unified solution, comprehensive dashboards that display battery health, and alerts from each data center site.
  • Eliminate the overhead of checking the batteries every quarter.
  • Get notifications of potential problems and take preventive measures to avoid further disasters as Keyitec leveraged historical data to analyze and predict potential issues and timelines based on battery performance degradation.

Keyitec: The Key to Cost-Effective Battery Management and Reliable Data Center Operations

DRaaS

In the high-stakes world of data centers, comprehensive battery monitoring is not just a safety measure—it's an essential component of operational resilience and client satisfaction.

David's data center typically replaces UPS batteries every 4-5 years, with costs ranging from $2M to $3M for 5,000 to 8,000 12V or 16V VRLA batteries. Despite a design life of 10 years for these batteries, it incurs substantial expenses on replacements that could be avoided with a battery monitoring and management solution, extending the same battery life to 8-10 years.

Despite a design life of 10 years for these batteries, it incurs substantial expenses on replacements that could be avoided with a battery monitoring and management solution, extending the same battery life to 8-10 years.

Keyitec ensures reliable, outage-free operations through real-time monitoring and proactive maintenance, minimizing disruptions and enhancing customer service.

Their comprehensive approach eliminates the overheads of quarterly manual checks on batteries, prevents emergencies, and addresses safety hazards by detecting and correcting issues before they lead to accidents.

By implementing Keyitec's solution, David's data center saved $3 million in battery replacement costs, gave David the peace of mind that there won't be ongoing costly outages resulting from battery failures, freed his team of the overheads of quarterly battery checks and gained customer loyalty.

Don't miss out. Just like David, get ready to save millions on battery replacements and provide disaster-free data center operations with Keyitec!

Talk to a Keyitec expert today!

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